What is MUCaas?

What is MUCaas?

Managed Unified Communications as a Service (MUCaaS) is a combined suite if services that reside in the “cloud”, and include multiple forms of communications into one application which is provided “as a fully-managed service” which includes routine administration, support and maintenance/

As businesses migrate to cloud-hosted communications services they are looking to improve efficiency by using MUCaaS to streamline internal and external communications. In addition to traditional voice and faxing and conferencing services, MUCaaS integrates enterprise messaging, presence, online chat, interactive video conferencing, and HD web presentation. MUCaaS allows businesses of all sizes to reduce travel costs, communications logistics and improve their bottom line.

Most cloud-hosted communications platforms provide mobility apps that any device using Windows, MacOS, Android and iOS allowing users to communicate on whichever device they choose and with iantegration to apps of other platforms.

Today’s telecommunications solutions go well beyond the audio-based phones of the past. They incorporate many of the features that once required costly hardware investments, installing multiple pieces of software on several devices, and still lacked universal interoperability with other platforms.

For more information about MUCaaS on the ingenious Smart Business Phones platform, email info@ingeniousphone.com.