Using Your Portal

Ingenious Smart Business Phones > Using Your Portal

NOTE: Please ask your Office or IT Manager for more information regarding the functions available in your portal. The ingenious Smart Business PhonesTM portal is best viewed using the most current version of Google Chrome browser. Using older versions of Chrome or other browsers may not provide an optimal user experience.

Logging In

  • Go to the Login Screen – Click here or on “User Portal” under “Resources” on the ingenious Smart Business PhonesTM home page.
  • Enter your Login Name and Password – Your ingenious Smart Business PhonesTM User Portal Login Name will be provided to you by your Office Communications Manager, IT Manager or ingenious Smart Business PhonesTM representative. Logins are case sensitive. Your password is one you created using the process below.
  • First time login – If you are logging into your ingenious Smart Business PhonesTM User Portal for the first time (or have not logged in since December of 2018), use your Login Name and, as the password, your current Voicemail PIN.  An email will be sent to the email address on file for your ingenious Smart Business PhonesTM User Account. Open this email, click on “Complete Setup” and follow the steps to create a new password and verify your voicemail PIN. This new password will used for future logins to your User Portal and your Voicemail PIN will only be used to login to your voicemail from your phone.

Navigating Your Portal

  • Using the Function Buttons – Click on the function button along the top of the screen representing the function you want to navigate to.
  • Office Manager Functionality – If your portal has Office Manager functionality enabled, when accessing your portal you will see the Office Manager screen first. To navigate to your own User Portal, left click on your name in the upper right hand corner. Then left click on “My Account” to navigate to your own User Portal screen. From this screen, you may click on “Manage Organization” at the top to return to the Office Manager screen.

NOTE: Office Managers may request a “screen-share” training session by sending an email to