Even before the pandemic, some businesses had realized that their workers can take their office with them on any mobile or desktop device by using mobility applications that their communications provider made available. Commonly referred to as a softphone, these applications run on mobile operating systems like iOS or Android as well as devices that run desktops operating systems like WIndows or MacOS. There are many softphone applications available, some are free and some have modest and usually one-time cost associated with them. These apps allow voice and sometimes video calls as if you were at the office. However that’s usually the limit.
Your communications provider probably has a mobility app that is tightly integrated with their platform, allowing for more functionality like messaging. faxing and presence. These mobility apps are many times referred as a Unified Communications app and may even be included in the cost of your access to the provider’s platform.
Ingenious Smart Business Phones provides the ReachUC as a Unified Communications application. The standard version of ReachUC is included at no extra cost to each Ingenious Smart Business Phones User and provides full PBX functionality as well as internal text messaging with other ReachUC Users within the company.
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